Privacy Policy

Sun Infrared Cameras (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website [www.suninfrared.com]. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our site.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing and shipping address, and payment details when you make a purchase or fill out a form.
  • Technical Information: IP address, browser type, operating system, and device information collected automatically when you access the site.
  • Cookies and Tracking: We use cookies and similar technologies to operate the site, process orders, and understand how visitors use our pages.

    • How We Use Your Information

    We use the information we collect to:

  • Process and fulfill orders for products or services
  • Communicate with you about your account, purchases, or inquiries
  • Improve our website’s performance and customer experience
  • Provide customer support and respond to requests
  • Conduct analytics to understand website traffic and usage patterns
  • Comply with legal obligations

    • Sharing Your Information

    We do not sell your personal information. We may share information with trusted third parties only when necessary, such as:

  • Service Providers: Payment processors, shipping carriers, and website hosting providers
  • Legal Compliance: When required by law or in response to valid legal requests
  • Business Operations: If our business undergoes a merger, acquisition, or sale of assets

    • Cookies

    Our site uses essential cookies to enable core functions such as shopping cart and checkout. If enabled, Google Analytics cookies may also be used to understand visitor activity. You can manage cookie preferences in your browser settings. If you are located in the UK or EU, you may also see a cookie consent banner where you can choose whether to allow analytics cookies.

    Security

    We take reasonable technical and organizational measures to protect your information. However, no website or transmission over the internet can be guaranteed to be 100% secure.

    Your Choices

    You may update or correct your personal information by contacting us. You may also opt out of receiving promotional emails by using the unsubscribe link in the message.

    Children’s Privacy

    Our site is not directed to children under 13, and we do not knowingly collect personal information from children.

    International Visitors

    Our website is operated from the United States. If you access our site from outside the U.S., you consent to the transfer and processing of your information in the U.S.

    Changes to This Policy

    We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the latest version.